Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Smith

Keith Smith

November 21, 2024

5  out of  5
rating by Keith Smith
"For All Prospective Clients, I Strongly Encourage You To Join The SFIA Family For All Your Insurance Needs. I've Been A Part Of The Family For Several Years & Have Experienced Nothing Less Than Total Care. So Whether You Bundle Up Or Need Something Targeted, Please Be Assured All Will be Met With The 'ultimate Satisfaction""
We responded:
"Hello Keith - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Karen Boone State Farm Agency. We work very hard to make sure that all of our customers receive truly remarkable service; and we appreciate you. If you ever have any questions or need assistance, we’re here to help! ~Karen & Team"
Profile photo of brayden loy

brayden loy

November 13, 2024

5  out of  5
rating by brayden loy
"Dina Long is very easy to work with on setting up my first auto insurance policy. i will recommend her to all of my friends"
We responded:
"Hi Joy! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We are always here for you and we appreciate your trust. WELCOME to our State Farm Family! ~Karen & Team"
Profile photo of kim loy

kim loy

November 13, 2024

5  out of  5
rating by kim loy
"Our agent Dina Long, has helped me and my family with all of our Insurance needs. Everything was explained and figured out step by step. We love dealing with Dina and State Farm."
We responded:
"Hello, Kim! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor agency of choice! WELCOME to our State Farm Family! We are here to serve and THANK YOU for your trust! ~Karen & Team"
Profile photo of Sheree Hudson

Sheree Hudson

October 31, 2024

5  out of  5
rating by Sheree Hudson
"Worked with Chelsea. got quotes out to me quickly, explained them all. Quick, affordable, and happy to answer any questions."
We responded:
"Hello, Sheree! WELCOME to our State Farm Family AND THANK YOU for this 5-star review! Please know that we are so grateful for you and your trust in us to take care of you & your family. it's an honor to be your agency of choice & we will always take excellent care of you. Thanks for letting us provide your Auto Insurance and Homeowner's Insurance here in North Carolina! Call us if you ever need anything :-) ~Karen & Team "
Profile photo of Bryon Smitty

Bryon Smitty

October 22, 2024

5  out of  5
rating by Bryon Smitty
"Karen boone, Monique and Ie Yauna were extremely knowledgeable on all insurance policies and we're patient with any questions or concerns I had... These ladies I HIGHLY recommend 👌"
We responded:
"Hey there, Bryon! thanks so much to you for this 5- star review. My entire team & I pride ourselves on "getting it right" and making your experiences with us memorable. We do strive to provide Remarkable Service, as you deserve that - our very best! We appreciate you! ~Karen & Team "
Profile photo of Ieyauna Younger

Ieyauna Younger

October 15, 2024

5  out of  5
rating by Ieyauna Younger
"I just love Karen Boone State Farm Office and Team. Everyone is well educated and very friendly easy to work with! Thank You Karen and Team for all you do"
We responded:
"Ie'Yauna - Hello there! Thanks so much for the 5-star review- we appreciate your taking time out to share your experience with us. We appreciate you! ~Karen & Team "
Profile photo of Sallie Andrews

Sallie Andrews

October 9, 2024

5  out of  5
rating by Sallie Andrews
"I am so pleased with the service and professionalism of Monique Hughes at State Farm. She knows everything there is to know about insurance and explains it in a concise and easy to understand way. I am getting 3 different kinds of insurance and amazingly saving $1000 over my old insurance quotes for the same coverage! This was a complicated application and everything was processed perfectly. I highly recommend using Monique for your insurance needs!"
We responded:
"Greetings, Sallie! THANK YOU so much for this awesome review - AND WELCOME TO OUR STATE FARM FAMILY! We are so glad that you chose us. It's our honor to serve you and please know that we will ALWAYS go the extra mile to take care of you & make you smile. It's what we do! ~~Karen & Team"
Profile photo of Scytea Walker

Scytea Walker

October 8, 2024

5  out of  5
rating by Scytea Walker
"If you looking for car insurance State Farm have the best agents to help you with your search especially Monique Hughes, I never was the one to give people reviews but I had to give her a 10 out of 10. she very knowledgeable, she went above and beyond ,step by step to make sure I understood what I was getting and what was best for me and my husband. So if you looking for someone who know what you need ask to speak to Monique Hughes.one of the best bye far❤️❤️❤️❤️"
We responded:
"Hi Scytea! WOW - the review! The commentary & these hearts - they mean the world to us! My team & I are so happy to be your agency of choice! We are honored to be your agency of choice - as a part of our State Farm Family, you deserve our very best. Thanks so much for your trust & WELCOME to the family! We're always here for you - ~Karen & Team"
Profile photo of Marc Schwartz

Marc Schwartz

September 26, 2024

5  out of  5
rating by Marc Schwartz
"Dina was very helpful. Quick and painless new insurance."
We responded:
"Hi there, Marc! WELCOME to our State Farm Family AND THANK YOU so much for this heart-warming 5-star review. We do not take your trust or your business for granted, and we want you to know that we will always strive to give you the top-shelf, quality service that you need. My team & I will always be here for you & your family if/when you need anything. We are that Good Neighbor Agent! ~Karen & Team"
Profile photo of LaCretta Vanderburg

LaCretta Vanderburg

September 24, 2024

5  out of  5
rating by LaCretta Vanderburg
"Dina it's such a great representative friendly kind etc I'm so glad I got to meet her today"
We responded:
"Hi, LaCretta! THANK YOU so much for this 5-star review! My team & I work diligently to make sure that we are the absolute best resource for our customers. As a part of our State Farm Family, you deserve nothing less than our best. We appreciate the opportunity to be of service to you & your family! ~Karen & Team"
Profile photo of Brittany Felts

Brittany Felts

September 24, 2024

4  out of  5
rating by Brittany Felts
"The best agent! Every question I have, they have an answer. All the paperwork I need filed they handle it! They all are so professional and nice when I call in! I appreciate them all so much!"
We responded:
"Hi, Brittany! We appreciate you and your trust in us over the years - THANK YOU for choosing us and staying with our agency. We realize that you have a choice and please know that we will work diligently & effectively to take excellent care of you & your insurance needs. Thanks for being a part of our State Farm Family, Brittany! ~Karen & Team"
Profile photo of Adam College

Adam College

September 23, 2024

5  out of  5
rating by Adam College
"We felt like we were overpaying after years of loyalty to a different insurer, and after calling this State Farm agent, it turns out we were right! Dina was so great and easy to work with! She did a fantastic job listening to me and explaining my options, and I really appreciated how she made sure I had the right coverage for my family's needs."
We responded:
"Hello, Adam! What an honor to be your new agency of choice! We are so glad to have you as part of our State Farm Family! Please know that my entire team & I are constantly/daily focused on providing excellent service and quality solutions for our customers - we will ALWAYS treat you like family - because you deserve it! It's an honor to provide your Auto Insurance and Homeowner's Insurance here in North Carolina! If you ever need anything, just give us a shout! ~Karen & Team"
Profile photo of Chasati Crabtree

Chasati Crabtree

September 11, 2024

5  out of  5
rating by Chasati Crabtree
"I recently signed up for a medical plan for my daughter with Dina, let me tell yall if you need anything Dina is the one to go too! She not only helped me with the plan, but she also was able to give me quotes right then for life insurance policy for my husband, kids and myself. Dina you did an amazing job! Thanks for caring for you customers like you do!"
We responded:
"Hi Chasati! Your trust means everything to us; and we sincerely appreciate this heart-felt review. My team & I come into the office each day, fully committed to our customers. We want to be here for you, provide solutions and quality Customer Service. It's our honor to be your agent and WELCOME to our State Farm Family! ~Karen & Team "
Profile photo of amonia stone

amonia stone

August 30, 2024

5  out of  5
rating by amonia stone
"I have been with State Farm for years& I am happy they keep me informative on policy changes & any updates! They have always put me first! Thank you!"
We responded:
"Hi, Amonia! THANK YOU so much for your continued trust in me & my team. It has been our honor to be your agency of choice over the years. Our clients are the reason that we strive to give our VERY BEST each & every day. As a part ouf our State Farm Family, we will always be here for you! We appreciate you so much! ~Karen & Team"
Profile photo of Felicia Morton

Felicia Morton

August 28, 2024

5  out of  5
rating by Felicia Morton
"I met Karen years ago when I first bought my home. Karen and her staff has always been amazing, always had wonderful customer service, and met all your insurance needs. Thank you so much Le’Yanna and Karen for helping me with my State Farm Insurance needs!!!!🙂"
We responded:
"Hi Felicia! Thank you so much for taking time out to provide us with these kind words. It is our honor to serve you & we sincerely appreciate your trust in us! My team & I are committed to being the BEST resource for our customers & we will always be here for you! ~Karen & Team "
Profile photo of Alforn McKenzie

Alforn McKenzie

August 27, 2024

1  out of  5
rating by Alforn McKenzie
"Don’t recommend in the least bit. Very unprofessional and misleading agency with vindictive and hypocritical information provided to consumers"
We responded:
"Hello, Alforn - We are very sorry that your situation did not resolve in the manner that you expected. As your agent, we have to rely on other departments, as they make decisions on your policy, based on the contractual language, policy provisions and your coverage that is available. It is not our desire, mission or purpose to mislead or agitate our customers. There are many layers to your situation and ultimate outcome. Our team has always been on the side of our customers and we always operate with integrity and professionalism. We are happy to further discuss the details of your unique, specific situation if you desire to give us a call 919-782-6666. ~Karen & Team "
Profile photo of Richard Windsor

Richard Windsor

August 14, 2024

5  out of  5
rating by Richard Windsor
"The process for setting up all my insurance was a breeze. With the chaos of moving back into North Carolina they were super ready to help make this process as easy as possible. I highly recommend their services to anyone looking for a new company!"
We responded:
"Hello there, Richard! THANK YOU for this spectacular review; and for taking time out to write this for us. My team & I are always here for our customers to simply the complicated, educate our clients & build quality relationships. Our clients are EVERTYTHING to us and we will ALWAYs go the extra mile to make sure you are happy & completely satisfied. Thanks for your trust - we don't take it for granted & we are grateful for you. It's a pleasure to serve you & your family! ~Karen & Team"
Profile photo of Kelli Scoggins- West

Kelli Scoggins- West

August 8, 2024

5  out of  5
rating by Kelli Scoggins- West
"THE BEST STAFE FARM AGENT! Their team really care about their clients and what they can do to improve their coverage to fit your needs. They do follow-up calls to make sure things are the way you need them and to see if they can help in any other ways. Very understanding and polite also. I have dealt with several companies over the years and hands down this is the BEST!! Thank you and your team for everything you do and for your kindness and professionalism."
We responded:
"Hello there, Kelli! A huge THANK YOU for this stellar review! Your trust in us means the world & we will ALWAYS work diligently to make sure that you are taken care of. My team & I fully understand that you have a choice & we are grateful that you chose us AND that you continue to allow us to be of service to you! ~Karen & Team "
Profile photo of Tammy Montgomery

Tammy Montgomery

August 2, 2024

5  out of  5
rating by Tammy Montgomery
"Editing only because somehow Karen's service gets better and better. I appreciate her loyalty and care for her customers. Original Review: I have been a State Farm customer for over 20 years and agents like Karen Boone and her staff are the reason I have been a loyal customer. Everyone in the office has been helpful and very responsive. I appreciate their knowledge and the competitive rates. Highly recommended!!"
We responded:
"Hello, Tammy! THANK YOU so much for taking time out of your day to give us this AWESOME "shout out". My team & I sincerely appreciate it and YOU - your trust in us to take care of you means the world, and we will never take that trust for granted. You are a valued member of our "State Farm Family" and we are always here to provide insurance guidance, insurance education & a genuine friendship/relationship. WE LOVE OUR CUSTOMERS & WE ARE HONORED THAT YOU LOVE US BACK! ~Karen & Team "
Profile photo of Ivye Wright Arnold

Ivye Wright Arnold

August 2, 2024

5  out of  5
rating by Ivye Wright Arnold
"Karen Boone has been my agent for several years now.!!! Words cannot express how Karen and her staff give the utmost attention even to the smallest details. Their guidance, knowledge of the industry and overall experience in the industry made me and my family extremely comfortable in sharing our information. They genuinely care about you and your well being. I would recommend them to anyone in a heartbeat."
We responded:
"Hello there, Ivye! WOW- this review means the world to us & so do you! It's an honor to be of service to you & your agency of choice. We strive to go above & beyond to make our customers feel welcomed and well taken care of. Delivering "top shelf" customer service is our #1 priority. THANK YOU for being a part of our "State Farm Family" - we're ALWAYS going to be that Good Neighbor & here for you & your family! ~Karen & Team "
Profile photo of Serenity Cooley

Serenity Cooley

July 25, 2024

5  out of  5
rating by Serenity Cooley
"They are always so nice and helpful!"
We responded:
"Hi Serenity! Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you have such a positive experience with our team. Your kind words mean a lot to us and serve as a motivation for our team to continue delivering exceptional service! We truly appreciate your continued trust over the years & look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing our agency &for your fantastic review! ~Karen & Team"
Profile photo of Willie Bryant

Willie Bryant

July 24, 2024

5  out of  5
rating by Willie Bryant
"Karen Boone always helpful in achieving the best rates possible, always responds promptly ,answers questions to ensure there is understanding of services most importantly they are patient with their members wants and needs"
We responded:
"Hi Willie! WOW - Thank you so much for taking time out to give us this shout out & glowing, 5-star review. Our customers are ALWAYS our #1 priority, and we appreciate the opportunity to serve you & your family. Your trust in us over the many years means the world to us and we are always here for you! ~Karen & Team "
Profile photo of Andy Capps

Andy Capps

July 23, 2024

5  out of  5
rating by Andy Capps
"Helpful doesn't even begin to describe my experience working with Dina Williams! She was thoughtful, caring, and incredibly insightful into the ins and outs of my available policies. If you're looking for insurance, or like me, looking for a change of insurance, give Karen Boone' team a call!"
We responded:
"Hi Andy! We are so honored to have you as a customer, and we sincerely thank you for this wonderful review! My team & I work very hard to be there for our customers because you are our State Farm Family and deserve our very best. Thanks for allowing us to serve you & take care of your Insurance & Financial Service needs! ~Karen & Team"
Profile photo of Tom Morse

Tom Morse

July 16, 2024

5  out of  5
rating by Tom Morse
"The Karen Boone State Farm Agency has been wonderful to work with on home, auto and liability coverage. Our periodic review was well handled by Jessica Galvan who was very professional, friendly and knowledgable."
We responded:
"Hi Tom - THANK YOU so much for this awesome review! It's our honor to be your agency of choice - and we appreciate your trust & friendship over the years. We truly believe it taking excellent care of our customers! As a part of our State Farm Family - you deserve our best. Be well! ~Karen & Team"
Profile photo of Kiersten

Kiersten

July 11, 2024

5  out of  5
rating by Kiersten
"Dina might actually be the nicest insurance agent I have ever spoken to. She didn't make me feel uncomfortable or pressured. She made me feel informed and welcome. So helpful and kind and really makes me happy to be with State Farm. Thanks Dina!!!! ❤️"
We responded:
"Hello there, Kiersten! We love our customers & your trust means everything to us! THANK YOU for allowing us to service you & for this glowing review. My team & I are constantly striving to be the best that we can be, so that our customers (our State Farm Family) have a pleasant experience with us. We appreciate you! ❤️ ~Karen & Team "