State Farm® Insurance Agent Karen Boone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jordan Hallmann
October 9, 2026
5
out of
5
rating by Jordan Hallmann
"I had a wonderful experience with Dina. I moved my policy over because my previous agent wouldn’t return calls or emails when I was trying to add coverage. Dina responded quickly, took care of everything, and now both of my policies are here. She even went through my new auto policy to make sure my coverages were set up correctly. After dealing with two bad Raleigh agents in a row, this was a breath of fresh air."
Melissa Spinner
October 6, 2026
1
out of
5
rating by Melissa Spinner
"This location consistently makes mistakes when adding and removing vehicles to my policy. I’ve had it happen twice and causes a whole other set of issues. No one ever seems to know what they are doing or how things keep happening the way they do. Do not recommend this place."
We responded:
"Melissa, we’re sorry to hear about your experience and understand how frustrating it can be when concerns with your policy are not resolved as expected. Providing accurate, dependable service is very important to our team, and we take feedback like this seriously. We would appreciate the opportunity to speak with you directly, review your concerns, and work toward a resolution. Please contact our office at your convenience so we can give this the attention it deserves.
~Karen Boone"
Tephanie Jones
October 2, 2026
5
out of
5
rating by Tephanie Jones
"Dina was great and resolved my issue fast and customer service was great"
We responded:
"Tephanie, thank you for giving Dina some well-deserved recognition! ✨ Providing dependable service and being there when our customers need assistance are priorities for our team. We appreciate the opportunity to serve you and are grateful you chose State Farm. Dina and the rest of our team are just a call away whenever you need us! ☎️💙
~Karen & Team"
Janie Neel
September 28, 2026
5
out of
5
rating by Janie Neel
"I have been with Karen Boone for over 20 years. They are always so helpful and kind when I call about anything."
We responded:
"Janie, having you as part of our agency for so many years is truly special to us. 💐 Relationships like yours are a wonderful reminder of why we love what we do. We sincerely appreciate the confidence you’ve placed in Karen Boone and the team and are grateful for every opportunity we’ve had to serve you. 🤗 Thank you for being such a valued member of our State Farm family! 🏡✨
~Karen & Team"
Jarred Simmons
September 25, 2026
5
out of
5
rating by Jarred Simmons
"I spoke with Dina Williams on multiple occasions regarding my policy after doing it online, she was amazing and was able to help me out as I had made a mistake on my policy. She was very helping, understanding, caring and got everything resolved. I definitely recommend this company and her."
We responded:
"Jarred, we truly appreciate you taking the time to recognize Dina! 🌟 She brings a great deal of care and dedication to our team, and feedback like yours means a lot. Having someone you feel comfortable reaching out to when questions come up is an important part of the experience we want for every customer. 🤝😊 Thank you for recommending our State Farm team and for allowing us to be your insurance resource. We’re grateful to have you with us! 🙌
~Karen & Team"
andrew whitted
September 22, 2026
5
out of
5
rating by andrew whitted
"Thought Dina was great- very helpful and so efficient"
We responded:
"Andrew, thanks for sharing the 5-star love for Dina! ⭐ Helpful and efficient is exactly the kind of service we want our customers to experience. We’re glad she was able to get your vehicle insurance taken care of quickly and make everything easy along the way. 🚗😊 We appreciate you choosing State Farm and look forward to being here for you!
~Karen & Team"
FELICIA BROWN
September 18, 2026
5
out of
5
rating by FELICIA BROWN
"Ms. Dina Williams was absolutely amazing with helping me with purchasing insurance. She asked all the right questions that I had no idea how North Carolina insurance works. And when she say she going to call you back she does just that. She made the transition of me changing insurance companies a breeze. She was so patient with me and getting the information that she needed from me. Thank you so much for your help. And I recommend her and State Farm to everyone."
We responded:
"Felicia, welcome to State Farm! ❤️ We’re so happy Dina could help make your transition a comfortable one. She truly believes in taking the time to listen, explain your vehicle coverage, and most importantly, follow through on what she promises. 😊 Your recommendation is such a wonderful compliment, and we appreciate you giving our team the opportunity to be your insurance resource here in North Carolina. We’re glad you’re here! 🚗✨
~Karen & Team"
Christopher Horn
September 17, 2026
5
out of
5
rating by Christopher Horn
"Dina is great the best goes over and beyond to help you with policy and getting the best and most accurate insurance per your needs
She had helped me with over 5 policies and the process every time was smooth she kept in touch with me the whole process thanks Dina and other members of the insurance group"
We responded:
"Christopher, your continued confidence in Dina and our team means so much to us! 😊 Having someone you can rely on as your insurance needs change is important, and Dina takes great pride in providing that personal attention and dependable follow-through. We appreciate the opportunity to help with your different policies over the years and are grateful to have you as a State Farm customer. Thank you for the wonderful recognition! ⭐
~Karen & Team"
Jason Corpora
September 10, 2026
5
out of
5
rating by Jason Corpora
"Dina was exceptionally helpful, knowledgeable, and supportive while helping me secure a policy for my motorcycle. She provided the most competitive quote by far, making it an easy decision to move forward with the policy. I truly appreciated her guidance throughout the process!"
We responded:
"Jason, we’re grateful you chose our office and shared this feedback! 🏍️ Dina works hard to make sure customers feel supported and well-informed when choosing their coverage. It’s great to know she was able to help you find motorcycle insurance that worked well for you and made the decision an easy one. Thank you for becoming a State Farm customer — we’re happy to have you with us! 😊
~Karen & Team"
Jeniffer Garcia
September 10, 2026
5
out of
5
rating by Jeniffer Garcia
"Andrew is absolutely the best he explained everything very well helped me out finding the best best rates I couldn't thank him enough for being such a great state farm agent."
We responded:
"Jeniffer, we truly appreciate you taking the time to share your experience! 😊 Andrew takes great pride in helping customers understand their options and feel confident in their coverage. Providing helpful guidance without making insurance feel complicated is the kind of service we strive for every day. Thank you for choosing State Farm — we’re grateful to have you as a customer! ❤️
~Karen & Team"
Catherine Roberts
September 8, 2026
5
out of
5
rating by Catherine Roberts
"I can’t say enough good things about working with Dina Williams! She was incredibly patient, knowledgeable, responsive, and genuinely took the time to make sure I understood my options and felt confident in my decisions.
Dina walked me through my homeowners coverage, helped me find the right balance with dwelling coverage, and talked through additional options without ever making me feel rushed or pressured. Her follow-up by email and phone was exceptional, and she even scheduled time for our calls so we could talk through everything without feeling hurried.
I now have my home and all three cars insured with State Farm and am thrilled to have it all taken care of! Dina made what could have been a stressful process incredibly easy. She is an absolute pleasure to work with and a tremendous asset to Karen Boone’s State Farm team. Highly recommend!"
We responded:
"Catherine, what an incredible review for Dina! ❤️ Taking the time to really listen, explain the options, and give customers space to make decisions comfortably is such an important part of what we do. Dina has a gift for making insurance feel a whole lot less overwhelming, and it sounds like she did just that! 😊 We’re thrilled to have you as part of our State Farm Family for both your home and vehicles, and we hope you feel right at home with our agency for many years to come. 🏡🚗 Thank you for the wonderful 5 stars! ⭐
~ Karen & Team"
Lee Weinstein
September 2, 2026
5
out of
5
rating by Lee Weinstein
"Traci Campbell has been an absolute pleasure to work with, and met my insurance need in a very timely manner with a quick response rate!"
We responded:
"Lee, we really appreciate the shoutout for Traci! 🌟 She takes pride in being there for our customers and keeping things moving without making insurance feel complicated. It’s great to know she made such a positive impression! 😊 Thanks for being part of our State Farm family and for taking the time to give Traci some well-deserved recognition. ❤️
~Karen & Team"
Johnelle Young
September 1, 2026
5
out of
5
rating by Johnelle Young
"Dina Williams is amazing!! Always responsive and has the answers to my questions (and if she doesn't she finds out immediately). Completely trust her."
We responded:
"Johnelle, Dina is going to love seeing this! 😊 Having someone you can count on to get answers and follow through makes such a difference when it comes to insurance. That kind of relationship and trust is exactly what we hope to build with our customers. ❤️ We’re so glad Dina continues to be such a great resource for you, and we really appreciate the 5 stars! ⭐
~Karen and Team"
Kenneth Stepter Sr.
September 1, 2026
5
out of
5
rating by Kenneth Stepter Sr.
"This is Kenneth Stepter I am so happy to leave this review because Miss Dina Williams had helped me out tremendously with setting up my new policy, she made quick and easy she truly a germ thank you for your help 🙏."
We responded:
"Kenneth, what a wonderful shoutout for Dina! 🙌 Making insurance feel quick and uncomplicated while still giving you the personal attention you deserve is exactly the experience we want for our customers. It sounds like Dina knocked it out of the park! 😊 We’re so happy to welcome you to State Farm and hope you enjoy being part of our agency for many years to come! ❤️
~Karen and Team"
Brett Bilbrey
August 29, 2026
5
out of
5
rating by Brett Bilbrey
"Dina Williams provided outstanding service while helping us set up the insurance coverage for our new-home construction and transition it into homeowners insurance. She guided us through the Construction Insurance, Personal Liability Umbrella Policy Quote Summary, and Homeowners Application/Binder-Receipt process with professionalism, patience, and exceptional attention to detail.
What impressed us most was how proactive Dina was. She stayed on top of every step, made sure our questions were answered, and helped ensure that we had the appropriate coverage in place during an important and potentially complicated stage of our home project. Her communication was timely, clear, and reassuring, and we always felt that she was looking out for our interests.
Dina is knowledgeable, responsive, organized, and genuinely committed to taking care of her customers. She made a process that could easily have been stressful feel manageable and well coordinated. Karen Boone and the State Farm team are fortunate to have such a capable and customer-focused associate. We sincerely appreciate Dina’s help and highly recommend her to anyone needing insurance guidance and dependable service."
We responded:
"Brett, thank you so much for taking the time to recognize Dina! 😊 We’re lucky to have her on our team, and we’ll be sure to share your kind words with her. Helping our customers feel informed and confident in their coverage is incredibly important to us, especially when there are a lot of moving pieces involved. 🏡 We truly appreciate you trusting Karen Boone State Farm with your insurance needs and are grateful to have you as part of our Raleigh agency family. ❤️ We’re always here whenever you need us!
~ Karen & Team "
Evelyn Toliver
August 25, 2026
5
out of
5
rating by Evelyn Toliver
"Absolutely the best service around! Every time I call, the staff goes above and beyond to ensure that all my questions are answered and my concerns are addressed."
We responded:
"Hi Evelyn! Thanks for sharing. 😊 It means a lot that even when you’re “not sure,” you still feel supported and confident because our staff ensures your questions are answered and your needs are taken care of. 🤝💙 We are grateful you are part of our State Farm Family. 🚗🛡️
~ Karen & Team"
Khin Aye
August 24, 2026
5
out of
5
rating by Khin Aye
"I was referred by a colleague who recommended Dina Williams. I am so grateful for that recommendation. Dina has been spectacular with her service, breaking every detail down for me to understand. On top of that the auto insurance quotes & more are such great deals! I have informed my friends to reach out to her, and she has helped many already. I appreciate your quick response, patience and dedication. Super Rockstar!"
We responded:
"Khin Aye, we appreciate you! 😄⭐ “Super Rockstar” is such a compliment—and we love knowing Dina Williams helped you feel confident with clear explanations and great deals. 💰🙌 Thank you for recommending her to your friends and for choosing State Farm—welcome to the State Farm Family! 🛡️✨
~ Karen & Team"
Elbert T
August 24, 2026
5
out of
5
rating by Elbert T
"I had the pleasure of working with Dina, and she was fantastic every step of the way. Moving from another state could have been a stressful experience, but Dina made the entire transition smooth and seamless. She was incredibly helpful, responsive, and knowledgeable throughout the process. I truly appreciate all of her hard work and dedication, and I would highly recommend Dina to anyone looking for someone who genuinely cares about her clients and goes above and beyond to help them. Thank you so much!"
We responded:
"Hi Elbert! Thanks for sharing your experience. 🌟 Moving insurance from another state can be stressful, but we love knowing Dina kept everything clear and moving forward with confidence. 🤝📞 Your recommendation means a lot—welcome to our State Farm Family! 🛡️💙
~ Karen & Team"
Brianna Bailey
August 21, 2026
5
out of
5
rating by Brianna Bailey
"I had just moved down here & needed a new agent so i called & Dina helped me with everything i needed to change, & was very helpful getting me renters insurance as i was not aware of having that in NC. She also helped me with a few other questions i had with my registration. My service was with Dina was very helpful and polite thank you!
I recently had just called again to change my card for my auto payment and I was helped by Ie'Yauna, which was very helpful and got what I needed done right away. She stayed on the phone and made sure I got the electronic signature in my email and signed. Then I had Dina call me right after to let me know my new policy came down from what I was originally quoted so that was awesome news! again thank you very much!!
8/21/26 - Had a call with Dina today about my coverage/life insurance/health supplements & let me tell you this woman is AMAZING! She is sooo very much helpful in all aspects of insurance, knowing my plan, always there to help & never puts pressure on me!! Very thankful for having her & feeling comfortable with my insurance!! Thank you Dina! 💕"
We responded:
"Hi Brianna! 😊 Thank you so much for the amazing reviews. We’re so glad Dina helped you get set up with renters insurance in NC and answer all your questions, and that Ie’Yauna made your auto payment card update quick and easy. 🙌💳 We’re also thrilled you felt comfortable and supported during your coverage/life insurance discussions—thank you for trusting us! 💕✨
~Karen & Team"
Johnny wGz
August 21, 2026
5
out of
5
rating by Johnny wGz
"SUPER impressed with Dina. We were on the phone for one hour and 45 minutes. She remained patient and energetic throughout the call...I don't think she could have possibly done any better. Give her a raise so she sticks around : )"
We responded:
"Hi Johnny! 😊 Thank you for the great review and for sharing your experience. We’re so glad Dina was able to help you so smoothly and that you felt the call stayed productive the whole way through—her patience and energy truly make a difference. 🙌⭐️
Also, we love hearing that you found our pricing reasonable! 💼 If you ever need help with accident insurance or general liability insurance again, we’re here for you. 😊
~Karen & Team"
Orlando Gary
August 18, 2026
5
out of
5
rating by Orlando Gary
"Dina always comes through in a professional and efficient manner. She's my go to person anytime I have an issue and want things done promptly."
We responded:
"Hi Orlando! 😊 Thank you so much for your wonderful review. We truly appreciate your trust in Dina—she works hard to deliver professional, efficient results every time. 🙌 If you ever need anything again, we’ll be here to help you get things done promptly. ⭐️
~Karen & Team"
Samuel Gillispie
August 17, 2026
5
out of
5
rating by Samuel Gillispie
"I've been a long time customer of Karen Boone's, but I just recently bought my first house and Andrew Mudde-Hamp took time to walk me through everything needed and he got me an excellent deal by bundling my home and auto policies! He's been an absolute delight!"
We responded:
"Samuel, congratulations on purchasing your first home! 🏡🎉 That’s such an exciting milestone! We’re so glad Andrew could be there to help make the insurance side of things simple and smooth. 😊 We truly appreciate your continued trust in Karen Boone’s State Farm office over the years. Thank you for being a valued part of our State Farm family! ❤️🚗🏡
~ Karen & Team"
Anthony Boone
August 14, 2026
5
out of
5
rating by Anthony Boone
"Miss Williams is the best help ever. Walk me through everything. Was very perceptional and caring. She had my best interest. Thank you for your help. The best ever."
We responded:
"Anthony, we appreciate you! 😄⭐ “The best ever” is such a compliment. 🙌 We’re grateful Miss Williams made you feel supported by clearly explaining everything and showing genuine care throughout. Welcome to the State Farm Family! 🤝🛡️
~ Karen & Team"
Mike Dare
August 13, 2026
5
out of
5
rating by Mike Dare
"I called to add a new vehicle to my insurance policy and Dina Williams was able to do that quick and easily. We also reviewed my policy to make sure it was updated for all my other vehicles. And she told me how I could take my older children off the policy since they no longer drive my vehicles. I highly recommend Dina!"
We responded:
"🎉🌈
Mike, we appreciate you! 😄⭐ “Quick and easy,” plus smart policy updates, is exactly what we aim for. 🙌 And we’re glad Dina helped you get a great price by making sure your coverage matched what you actually need. 💰🛡️ Welcome to the State Farm Family! 🤝✨
~ Karen & Team"
Christina Wilkerson
August 12, 2026
5
out of
5
rating by Christina Wilkerson
"Dina Williams, an associate that works for Karen, was amazing! A wonderful, warm personality. She made the entire process so easy and it was very obvious she cared about the customer being covered CORRECTLY! I appreciated her explaining things and making suggestions so much as I am new to renters insurance. She also took it a step further and set up a life insurance meeting with me after hearing my little one in the background. That attention to detail is such a wonderful skill to have. I look forward to working with Dina, and I can tell that she will be responsive and extremely helpful with whatever I need assistance with. We need more Dinas in the world!"
We responded:
"😊🌺Christina, mahalo nui for such a heartfelt review! 🌟 We’re so glad Dina Williams made your renters insurance process easy and that her warm personality helped you feel confident—especially as a new renter’s insurance customer. 🙌🏠 It’s also wonderful to hear she cared about making sure you were covered CORRECTLY, explained everything clearly, and even went the extra mile to set up a life insurance meeting after hearing your little one. 👶💙 Welcome to the State Farm Family! 🤙🛡️
~Karen & Team"